What should a barber prioritize when performing a service on a new client?

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When performing a service on a new client, understanding client preferences and concerns is paramount. This approach ensures that the barber tailors the experience to meet the individual needs and desires of the client, fostering trust and satisfaction.

Engaging with a client to ascertain their preferences allows the barber to create a personalized experience. This not only involves asking about desired styles, lengths, and any previous experiences with hair services but also includes addressing any concerns or hair-related issues the client may have. By prioritizing this understanding, the barber can provide a service that aligns with the client's expectations, ultimately leading to greater client satisfaction and the potential for repeat business.

In contrast, focusing on showcasing skills, promoting products, or completing the service quickly can detract from the quality of the interaction. While demonstrating skills is important, this should come after establishing a rapport and understanding what the client needs. Promoting salon products is beneficial, but it should be secondary to ensuring the client's immediate desires are met. Finally, rushing through a service can lead to errors and an unsatisfactory experience, which does not foster long-term client relationships.

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